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E-DOCUMENTS

PRIVACY POLICY

Our promise
WebCreationUK will respect your privacy and ensure that all sensitive and personal information provided to us is lawfully processed and held in accordance with all applicable laws. Personal/sensitive information is deemed to be any information that identifies a living individual.

This site is owned by WebcreationUK LTD whose registered office is at 51 Fore Street, Trowbridge Wiltshire, BA14 8ES, United Kingdom and our company registration number is 5626723, we are the ‘data controller’ of the personal information you provide to us.

Control
WebCreationUK will control the data you supply and we agree to collect and control this information in accordance with the relevant laws.

Collection
We collect information from you when you submit an enquiry, visit our site, call us for information and send us an email. The information we collect is:

  • Your name
  • Your email address
  • Your company name, address, telephone and fax number

If you share other people’s data with us, for example if you enquire about one of our services for another family member, you will need to check that person consents to you providing that information to us.

Use
We will only use the information you provide us with:

  • To administer any account, you have with us
  • To perform our contractual obligations to you
  • To respond to your queries and requests
  • To communicate with you
  • To notify you of any changes to our services
  • To ensure that the content of our site is presented in the most effective manner
  • To provide you with the information, products and services requested from us
  • To provide you with helpful information about our products or services
  • WebCreationUK market research
  • To make improvements to the service we provide you

We also reserve the right to disclose your personal information where we are required to do so by law, and to assist in any disputes, claims or investigations relating to your account or contract with us, and to detect and prevent fraudulent transactions.

Control
You are in control of how we use your data. If you wish to stop receiving information from us or would prefer to have your data removed from our database simply email marketing@webcreationuk.com with your request.

Accuracy
WebCreationUK endeavour to keep all personal information that they store up to date. We will amend any information we find to be inaccurate or are informed is inaccurate at our earliest convenience.

To ensure compliance with the applicable laws are happy to supply you with any details we hold about you.

Security
We take the security of your information seriously and we will attempt to ensure that the personal information you submit to us is kept private and secure. We use appropriate technical and organisational measures to protect your personal information and it will be held in accordance with relevant laws.

We will not sell, rent or otherwise disclose the personal information you provide to us through the site to third parties (other than as listed below) unless we are required to do so by law.

Third Parties
We share your personal information with certain third parties who provide services on our behalf. They only have access to the personal information they need to perform those services. They are required to keep your personal information secure and confidential and may only use it as permitted by us in accordance with this Privacy Policy.

The third parties who provide services on our behalf fall into the following categories:

  • Our partners for the purposes of completing our contract with you
  • Marketing agencies appointed to provide services to us
  • Social media platforms
  • Accountants, auditors, law firms, payment processors, information technology support providers
  • Advertising services, analytics services, content providers

Storage
The information we collect about you, is hosted and stored in the UK and also outside of the EEA. We ensure our staff based outside the EEA are bound by the same conditions and standards and operate within the same levels of security as our staff in the UK when processing, hosting and storing your personal data.

By submitting your personal information to us, and by using our site, you agree to us transferring, storing and handling your personal information in this way.

Information about our use of cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. [By continuing to browse the site, you are agreeing to our use of cookies.]

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

We use the following cookies:

Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie Owner Purpose
NID .google.com The NID cookie contains a unique ID Google uses to remember your preferences and other information, such as your preferred language (e.g. English), how many search results you wish to have shown per page (e.g. 10 or 20), and whether or not you wish to have Google’s Safe Search filter turned on.
fr .facebook.com Featured snippet from the web Contains a unique browser and user ID, used for targeted advertising. " status.
portfolio_page_length .webcreationuk.co.uk This Cookie stores the users selected portfolio preference on the homepage of our website.
IDE .doubleclick.net These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator's permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers
_fbp facebook.com Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.
fr facebook.com Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.
PHPSESSID .webcreationuk.co.uk Preserves user session state across page requests.
PHPSESSID
__cfduid
app.responseiq.com Used by the content network, Cloud flare, to id entity trusted web traffic. Preserves user session state across page requests.
p.gif .webcreationuk.co.uk Keeps track of special fonts used on the web site for internal analysis. The cookie does not register any visitor data.
ads/ga-audiences .webcreationuk.co.uk Used by Google Ad Words to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across web sites.
_gat
_gid
_ga
gwcc
.webcreationuk.co.uk Used by Google Ad Words to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across web sites.
_gat
_gid
_ga
gwcc
.google.com Google Analytics cookies to track users as they navigate the website and help improve the website's usability

[Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies]

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

Except for essential cookies, all cookies will expire after 2 Years.

Changes
WebCreationUK reserve the right change this privacy policy at any time.