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SUPPORT

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INTRODUCING WEBCARE

YOUR WEBSITE SUPPORT KIT!

OUR FIRST YEAR’S WEBSITE HOSTING AND SUPPORTING SERVICES ARE FREE OF CHARGE BUT THEREAFTER YOU’LL NEED TO CONTINUE WITH A HOSTING AND SUPPORT PROGRAMME THAT WILL ENSURE YOU KEEP YOUR SITE IN TIP TOP CONDITION AND WORKING FOR YOUR BUSINESS.

WEBCARE OVERVIEW

Every new website we create comes with 1 year’s free Web Hosting, Email, Technical Support and a host of other essential features to support and manage your website. It also ensures that it’s running at optimum performance. This free service lasts for your first year only.

When your free period is due to expire, you’ll be able to continue your service with our WebCare package. WebCare provides all of the above services but includes additional optional upgrades and add-ons to ensure that you continue getting the very best from your website as well as providing you with more security, faster, more robust web hosting and the ability to make updates to your website quickly.

WebCare Max provides:
Domain renewal, High Speed Web Hosting, Email accounts (options available), Website Technical Support, WebAssist and WebShield.

WebCare isn’t just Web Hosting; it offers a specialist business service to maximise functionality and performance of your website, ensuring that you are getting the very best from it at all times.

Take a look at the options below to decide which package suits you best. There are also options to choose from regarding your email requirements. Call us if you need any help in deciding!

Google
Top Rated Web Care Max

Multi Device Business Class Highly Recommended

  • High speed, UK based, secure business class hosting for your website
  • Domain Renewal
  • Phone & eMail based tech support
  • WebShield (See details below)
  • WebAssist (See details below)
  • SSL Security
  • 1gb email hosting offering up to 10 email accounts.
Recommended to be used with multiple devices (Desktop, Mobile, Tablet etc).
Ideal for sending larger email attachments and images, video etc as well as text emails.
Enhanced security and spam protection to help keep your inbox free of unwanted junk mail.
Phone based enhanced technical support including assistance setting up with multiple devices.

A great add-on to the service!

We went for the WebCare Max. option as this covers everything we could wish for. Loving the ability to have the WebCreationUK Team to do updates to our website at short notice. The WebShield security feature gives us peace of mind too!

Andrew Kelly - Gem Solutions

devices

£345 per annum
Call 0800 69 06 009 or Click for Enquiry Form
Web Care Eco

Single Device Economy Class Basic package

  • High speed, UK based, secure economy class hosting for your website
  • Domain Renewal
  • Email based tech support only
  • SSL Security
  • 100mb email hosting offering you 1 email account.
Recommended to be used with 1 device (Desktop, Mobile, Tablet etc).
Not recommended if you’re looking to pickup email on multiple devices. This is accessible on a browser only. Best used if only sending text based emails as opposed to emails that include images / video.
£245 per annum
Call 0800 69 06 009 or Click for Enquiry Form

Assist WEBASSIST

Keeping your website updated can be a time consuming task and making sure everything looks just right isn’t always easy. You might simply be looking to change an image on your website but for some reason you can’t get it to size correctly, or maybe you need some of your text content updated urgently. Who are you going to call? Its unlikely to be your hosting company as usually they don’t cover this kind of website assistance and support.

As part of the WebCareMax package you’ll receive WebAssist which provides peace of mind that should you run in to any difficulties with your website, we’re just a phone call or email away.

Webhosting WEBHOSTING

Web Hosting is the physical location where your website lives. Your site sits on a Server which holds the information about the website and is ‘plugged’ into the internet to allow users to visit your site.
There are different types of hosting, but the most common is shared hosting where several sites are on the same server. If you want to have increased speed and security you can opt for dedicated hosting but these are generally a lot more expensive.

Our WebCare hosting is charged on an annual basis which covers the hosting of the site as well as e-mail accounts and bandwidth (the amount of traffic allowed) to the site.

Our WebCareMax package will give you 2 GB (2000MB) of space and 10 email accounts.

Domain Names
A domain name acts much like a postal address. Computers and devices that are connected to the Internet are allocated ‘addresses’ that are made up of numbers called IP addresses. These numbers are hard for people to remember so instead, unique names are used to represent these addresses, E.G. webcreationuk.com - which is of course much easier to remember.

When you register a domain name, it’s unique to you. When a user enters it into a web browser they are taken directly to your website homepage, which is like an entrance or ‘shop front’ to your business. You’ll also be able to have multiple email addresses that use the same domain name, so you can assign email addresses to each of your staff or to general mailboxes such as sales@yourbusiness.co.uk

If you have any questions about our WebCare hosting packages please call us on 0800 69 06 009

Webshied WEBSHIELD

Rapid Response Disaster Recovery
Recent statistics from leading Internet security organisations suggest that on average more than 30,000 websites are hacked daily. When it comes to your website’s security, naturally you’ll want peace of mind that its in safe hands.

WebShield provides a triple layer of robust security measures against unauthorised access to your website as well as file and data restoration options in the event of damage caused by unauthorised access:

Complete Website Backups – If your site is hacked beyond repair or defaced, we will restore it or rebuild it at no extra cost (normal cost £150).

Site Updates – If your site is hacked due to an old version of software running your site, we will fix the site and update to the latest version.

Hack Prevention – We will use sophisticated software designed to help to protect your site against malicious activity.